We do not accept returns on Vintage Vibe pianos or any other custom-made piano. We will rectify any situation with piano and honor all warranty but since each piano is custom made to order piano is custom made to order there are no returns.

If there are extenuating circumstances and we decide to offer refund,  25% of original cost as well as all shipping and handling with be withheld.You have 72 hours to cancel your order once deposit or purchase price is paid. After that there are no refunds.